/ 常见问题
PlugOS system solution

What exactly is PlugOS? What different experiences can it bring me?

Simply put, PlugOS is an “independent secure smart system” that fits in your pocket. Imagine having a device smaller than a USB drive, containing a highly secure, fully functional Android system. Insert it into your phone (Android or iPhone), tablet, or computer, and you’ll instantly have a completely independent digital space that belongs only to you and is completely isolated from the main device!

Run a complete Android system smoothly on iPhone, easily play with apps and games from both ecosystems, goodbye to choice dysentery!

Achieve “true dual app” functionality, completely separate work WeChat and personal WeChat, game alt accounts and main accounts don’t interfere with each other, and it’s hardware-level isolation, goodbye to the lag and instability of software clones.

Have an “invisible” private space to store your private photos, important files, and digital wallets. Even if your phone is lost, this data remains safe.

Have a dedicated “mobile workstation” anytime, anywhere, safely handle confidential work on any unfamiliar computer, pull out and go, leaving no trace.

PlugOS’s goal is to let you enjoy unprecedented peace of mind and freedom while enjoying the convenience and fun of smart life!

How does PlugOS work? Is it complicated to operate?

Not complicated at all! PlugOS runs in an ultra-portable smart security device that connects to your phone, tablet, or computer via USB-C interface. A lightweight client APP will be installed on the host.

The entire process is like this:

Connect and start: Insert the PlugOS device into your Android phone, iPhone 15 (and newer models), iPad, or Windows computer.

Client management: Your device only needs to install one client APP. Through this client APP, you can easily manage the PlugOS device. It will present you with a virtual desktop and let you reuse the host device’s peripherals (like keyboard, screen).

Independent operation: PlugOS runs independently inside the device, doesn’t occupy the host device’s storage and computing resources, and data is completely encrypted and processed inside the PlugOS device. Unplug it, and PlugOS “disappears”, leaving no trace on the host.

It’s that simple, plug in and use, unplug and leave no trace!

There are some secure phones or privacy apps on the market, what’s different about PlugOS?

PlugOS is a complete operating system based on independent hardware, not “simulating an isolated space” in the existing system. This means PlugOS: has its own desktop, apps, file system, permission control; runs independently from the host system, no interference, no access; security level far exceeds ordinary apps or software clone solutions.

PlugOS’s core advantages lie in its “high portability, true isolation, no compromise”:

Lightweight and portable, goodbye to bulkiness: Secure phones are usually bulky, expensive, and can only be used alone. PlugOS is smaller than a USB drive, easily fits in your pocket, one device, multiple hosts universal.

Hardware-level true isolation: Most privacy apps or phone system’s built-in clone functions are software-level isolation, still at risk of being breached. PlugOS uses an independent hardware system, completely isolated from the host, data doesn’t communicate, security level is completely different.

No sacrifice of experience: Traditional security systems often mean limited functionality and compromised user experience. PlugOS not only provides ultimate security but also perfectly compatible with mainstream Android app ecosystem (including GMS services), letting you enjoy all your favorite apps and games in a secure environment.

PlugOS provides you with a brand new, more flexible, more thorough digital security and privacy solution.

What if I accidentally lose my PlugOS device? Will the data inside be leaked?

Don’t worry at all! PlugOS adopts the highest level of security measures. Even if the device is lost, your data is absolutely safe and won’t be leaked.

We have at least the following guarantees:

Two-factor authentication and full-disk encryption: All data in the PlugOS device is highly encrypted and defended against software and physical attacks through hardware isolation environment. Without the correct key and authentication, anyone (including us) cannot access or restore data in the device.

Forced self-destruct mechanism: PlugOS also has violent crack self-destruct and coercion password self-destruct functions. When encountering violent cracking or coercion, it can automatically clear data in the device, preventing information from falling into others’ hands.

To prevent you from losing precious data, we strongly recommend that you regularly use PlugOS’s built-in encrypted backup function. This way, even if the device is lost, you can safely restore your data on a new device, achieving true data control.

Does PlugOS support my phone or computer?

PlugOS has extensive compatibility! It’s compatible with over 80% of host devices equipped with USB-C interface and OTG functionality. Specifically:

Android phones/tablets: Supports Android 8.0 and above.

iPhone/iPad: Perfectly supports iPhone 15 and above models, and iPads equipped with USB-C interface.

Windows computers: Supports various Windows computers.

PlugOS aims to let you enjoy its powerful features regardless of which mainstream device you use.

I heard some security products monitor my data, will PlugOS? Can you access my data?

PlugOS absolutely won’t! We put user privacy first from the very beginning of design.

Data completely belongs to you: PlugOS adopts a “zero-trust” architecture. All your data is stored inside the PlugOS device and highly encrypted.

We cannot access: Accessing your data requires your exclusive product key as the only credential, along with having your device. Without this key, anyone (including the TrustKernel team) cannot access your device data.

Client is also secure: The PlugOS client APP installed on the host is only used for device management (such as authentication, communication, providing virtual desktop). It cannot actively obtain or access any user data in your PlugOS device.

Your privacy, we protect with the highest standards, truly achieving “your digital world belongs only to you”.

Is the PlugOS development team trustworthy and reliable? Why develop a product like PlugOS?

PlugOS is developed by the TrustKernel team, which comes from top domestic universities and security laboratories, deeply involved in the smart terminal security industry for over a decade. Over the past ten-plus years, TrustKernel has provided underlying security architecture solutions and products for hundreds of phone and automotive manufacturers, with cumulative deployments exceeding 1 billion units.

We see the universal security and privacy dilemmas in today’s digital world. While phones, computers, and other daily devices are convenient, the risks of privacy leaks, data theft, and account theft are everywhere, making people feel insecure.

Traditional ways to solve these problems often mean sacrificing user experience (like using bulky secure phones, complex encryption software) or paying high costs. The birth of PlugOS is to break this dilemma! We hope to: Guard your digital assets and privacy with the highest standards. Greatly reduce the threshold for secure use through ultimate portability and plug-and-play. Let you enjoy security without sacrificing any functionality and fun, and even expand more interesting application scenarios (like playing Android on iPhone). PlugOS is not just a product, but our commitment to “convenient, secure, and free digital life”.

Will PlugOS continue to update and maintain? Can I make suggestions?

Of course! We highly value user feedback and product iteration. We provide online problem feedback channels and system upgrade functions. We will:

Quickly respond to any of your questions and suggestions.

Continuously conduct feature updates and security maintenance to ensure PlugOS is always in the best state, resisting the latest security threats.

Your voice is crucial to us, and we look forward to working with you to create a more perfect PlugOS experience!